PickO

Contact Us

Introduction

At PickO, we’ve trained our AI assistant to handle your questions and guide you through our store—whether you’re looking for the perfect product, tracking your order, or learning more about our policies.

Need human support?

Email
support@picko.ch

If you can’t find the answer you need, we’re here to help the old-fashioned way.

Business information

  • PickO is operated by NeuraBridge GmbH.
  • Registered address: In der Looren 56, 8053 Zürich, Switzerland.
  • Company identification: CHE-403.054.394.
  • Feedback: feedback@picko.ch

Response time

We aim to respond to all inquiries within 2 business days.

Cookies and privacy on PickO

We use necessary cookies and local storage to

  • Run and secure the shop
  • Remember language, theme, and consent choices
  • Keep cart, checkout, and session state working

If you choose Accept analytics, we also use optional analytics cookies to

  • Measure page views, search, product, cart, and checkout interactions
  • Understand what works, breaks, or needs improvement

If you reject optional analytics, we will not load Google Analytics or set analytics cookies. The shop still works. More details are in our Privacy Policy.